DoorDash workers

DoorDash pays workers as little as $1 per delivery, and they’re one of the companies that pioneered the system of taking tips by misleading customers. While Instacart has changed its pay policy under intense pressure, DoorDash continues to stand by their shady policy of paying workers less when customers tip more. We’ll see how long that lasts…

 
 

How DoorDash workers are fighting back

DoorDash finally agreed to stop stealing tips from workers. But now, they’re trying to make us accept jobs paying as little as $2. Customers still pay services fees & markups, restaurants, and workers still cover our own expenses — but DoorDash thinks they can get a free lunch out of us. Across the country, thousands of DoorDash workers are coming together to tell DoorDash there’s #NoFreeLunch by rejecting ALL jobs that pay under $6.

Doordash Pay calculators

When your pay is set by a black-box algorithm, it can be tough to figure out what kind of money you’re actually making. Use these calculators to figure out what Instacart actually paid after expenses — or what they’re actually offering. You can also use the calculators to submit data so we can see what batches are paying out now.

 
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op-ed by DoorDash worker Chris palmer

“I quickly learned that $25/hour wage was a distant fantasy. That figure, based on the maximum a “Dasher” could make before expenses, was a ceiling, not a guarantee. Instead, I was earning closer to $9 an hour — below the minimum wage — and I found myself spending more and more time behind the wheel. Sometimes I worked 70-hour weeks just to break even.”

 
 

Latest DoorDash news…

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No free lunch, but almost: What DoorDash actually pays, after expenses, and what’s happening with tips
No free lunch, but almost: What DoorDash actually pays, after expenses, and what’s happening with tips

Our analysis of more than two hundred samples of pay data provided by DoorDash workers across the country finds that DoorDash pays the average worker an astonishingly low $1.45/hour, after accounting for the costs of mileage and additional payroll taxes borne by independent contractors. Nearly a third of jobs actually pay less than $0 after accounting for these basic expenses.

DoorDash’s new reward program: work more hours for less money!
DoorDash’s new reward program: work more hours for less money!

This week, DoorDash released a brand-new way to make sure its workers accept subminimum wages.

"Together, we’ve re-established a simple human standard for the gig economy"

“First at Instacart and now at DoorDash, the Pay Up campaign has organized workers, spoken out to customers, and created irresistible public pressure that transformed the pay model of a multibillion-dollar corporation. 

How the DoorDash tip-swiping policy is even worse than it appears
How the DoorDash tip-swiping policy is even worse than it appears

Customers don’t just “add” a tip: DoorDash in fact sets customers to a default 15% tip. Leave that at the default of 15%, and it adds $0 to what the worker gets paid.

DoorDash's big announcement: "We're still taking workers' tips!"
DoorDash's big announcement: "We're still taking workers' tips!"

DoorDash’s announcement basically amounted to…saying that they’re sticking with the same exploitative pay model they’ve been using for years: using customers’ tips to subsidize workers’ pay so DoorDash can get away with paying as little as $1 per job.

Statement regarding DoorDash's revised policy of appropriating customer tips
Statement regarding DoorDash's revised policy of appropriating customer tips

"Talking about transparency is good. And admitting you pay $1/job is better than denying it. But $1 is still $1.”

Instacart’s paying out 96 cents an hour...but DoorDash has them beat.
Instacart’s paying out 96 cents an hour...but DoorDash has them beat.

Here’s why we need Instacart, DoorDash, and other gig companies to #PayUp.

There are a million screenshots we could share to make it clear just how shady gig companies are when it comes to pay. But let’s dig into a couple.

Update: National #PayUp Meeting & Next Steps!
Update: National #PayUp Meeting & Next Steps!

Hundreds of you joined us for our very first National #PayUp meeting on March 27. We came together and talked about how we go from big ideas to crafting real policy. We dug into some of the issues people are seeing across different apps. And we talked about the next steps we can all take to make gig companies finally #PayUp.

The only people who are still defending DoorDash's corporate practices work for DoorDash corporate
The only people who are still defending DoorDash's corporate practices work for DoorDash corporate

That’s loyalty.

Tipping Point: A survey of tip-taking payment models in the gig economy
Tipping Point: A survey of tip-taking payment models in the gig economy

A survey of tip-taking & payment models on gig economy apps like DoorDash, Instacart, GrubHub, Postmates, Amazon Flex, Uber, and Lyft